Refund Policies

Refund policies for each program are listed below. If you have any questions about these policies please contact the club treasurer.

WhiteHawks U16 Tryouts

Tryout fees are non-refundable

Cross Ice NYSHL Mites & NEGHL

Refund Policy Any player wishing to withdraw from WWH after her tuition has been paid in full, must do so in writing. Tuition refund requests will be granted on an individual case by case basis. Upon receiving this written request, the player’s withdrawal date will be established. Tuition refund requests will be considered only upon written request to the WWH ownership for cases of illness and/or injury that prohibit the player from participating in the sport of ice hockey for the balance of the hockey season. No refund will be granted for any reason other than the aforementioned, including, but not limited to, players leaving WWH to join another organization, whether hockey or not; to play for a high school team; and/or due to dissatisfaction and/or problems with coaches, teammates, ice officials, and/or leagues. In all circumstances, proof of exception must be submitted to the WWH ownership together with the request. The amount of refund, if any, will be pro-rated but in no circumstance will it be more than one-half of the tuition payments made to the WWH. The timeframe, in which a tuition refund check will be issued, if approved, may be subject to availability of program funds. Without exception no refund will be granted for tryout fees and/or registration deposits for Hockey Programs as all are deemed non-refundable. We fully understand youth hockey is expensive and life throws us curves, however, it is your responsibility to communicate and work with us to ensure your payments are made timely.

Learn to Play Hockey

All deposits are non-refundable